Internet / Network Outage
Incident timeline
Monitoring - We are continuing to monitor the situation and are working with a vendor to help prevent recurrence and review our network configuration.
Monitoring - Monitoring the situation this morning after maintenance last night. Staff - Please see the email sent out this morning for more details.
Identified - We have identified a few new issues this afternoon / evening and are continuing to investigate and monitor the situation.
Investigating - We have rebooted some equipment and will continue to monitor the network.
Investigating - We are still investigating this situation and have made some very recent changes that we hope will provide some stability.
Investigating - Investigating reports of intermittent outages.
Investigating - This morning's issue has been identified and remediated. We are currently monitoring the situation. Please know that we feel your frustrations and we too are hoping for some stability today.
Investigating - We are aware that the internet connection is having issues again today and we are actively investigating the cause.